Loyalty comes from everyday promises kept, and the small habits customers notice most.
Fortune 500 Useful.
Loyalty comes from everyday promises kept, and the small habits customers notice most.
Facts tell. Stories sell. Turn features and data into short, true stories buyers repeat.
How leaders keep their culture human and customers loyal while the tools change.
Multi-day conventions run like a live broadcast: on time, energy up, clean comedy.
CPAE Speaker Hall of Fame
National Speakers Association
6× Emmy® Award Winner
Television host and comedian
Network TV Host
FOX Late Show · ABC Match Game · NBC Almost Live!
10 Business Books
Loyalty, relevance and growth
3,000+ Organizations
Clean, customized, high energy
Event planners and executives on what happened after Ross left the stage. Many of these clients have brought him back two and three times.











Ross Shafer spent years writing and hosting network television, where a story that doesn’t land gets canceled. He also rescued 23 companies from bankruptcy and wrote and produced 16 training films on the customer experience.
That combination is why his keynotes make a room laugh, then send it home with something to do the next morning. Every program is customized. Ross studies your challenges, your industry and your people first, and he is comfortable with audiences from 100 to 26,000.
Ross works directly with his business partner, Allison Dalvit. Share your event date, audience and goals, and she will walk you through fees, travel and customization.